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​This privacy policy explains how we collect and use any personal

information we collect about you when you use this website. 


​1.0 Our core beliefs regarding user Privacy and Data Protection

User privacy and data protection are human rights.

We have a duty of care to the people within our data.

Data is a liability, it should only be collected and processed when absolutely necessary.

We loathe spam as much as you do!

We will never sell, rent or otherwise distribute or make public your personal information.


​2.0 Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:


​UK Data Protection Act 1988 (DPA)

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)


​This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.


​3.0 Personal information this website collects about you and why we collect it

This website collects and uses personal information for the following reasons:


​3.1 Website platform

Our website is hosted by, and all information regarding the collection of data and process of information can be found in their own privacy policy.


​Should you choose to enter your details via downloading a document, creating an account, signing up for HR updates your data is held on these hosted servers.


​3.2 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.


​Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).


​GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.


​Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.


​3.3 Information you supply to us. 

You may supply us with information about you by filling in forms/submit a comment on a blog, on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number. This information is stored on our servers and will not be shared with any third parties.


​4.0 How we will use the information about you

When you visit our website, a record of your visit is made. That data is used completely anonymously, in order to determine the number of people who visit our website and the most frequently used sections of the site with this information we are able to continually update and refine the site. If you use any forms on the website to send an email to us, a record will also be made of your email address and your telephone number.


We may collect, hold, use and disclose the information collected to compile statistical data and to; maintain our database; develop/improve our website; respond to any email enquiries; notify you of any upcoming marketing, training or other events; provide you with publications; manage quality control; manage systems administration; attend to compliance issues; provide you or your organisation with advice; determine suitability for employment and for other marketing purposes.


​We will not use or disclose your personal information for any other purpose which is not related (or in the case of sensitive information, directly related) to the above purposes without your consent, unless otherwise authorised, required or permitted under the laws of England and Wales.


​If you no longer wish to receive information about our services, please email our Data Protection Representative, Naomi Saxon at advising that you do not wish to receive further information.


​5.0 Disclosure of your information

Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We use a trusted third party website and hosting provider ( to facilitate the running and management of this website. meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that process, is kept secure and only processed in the manner we instruct them too. cannot access, provide, rectify or delete any data that they store on our behalf without permission.


We do not rent, sell or share personal information about you with other people or non-affiliated companies. 


We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.


​Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


​6.0 Other websites 

Our website may contain links to other sites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policy.


​7.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


​8.0 Data Controller

The data controller of this website is: Lightmind Coaching, PO Box 212, Llanelli, Sa15 9DW.


​9.0 Access to your information and correction requests

You have a right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email or write to Naomi Saxon at, Lightmind Coaching, PO Box 212, Llanelli, SA15 9DW.


​A £10 fee will apply for the provision of this information which will be provided by electronic print out or photocopy.  Identification will also be requested for security purposes.


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or out of date.


​10.0 How to contact us

Please review the website regularly as this statement may change from time to time.  If you have any questions about our privacy policy or information we hold about you please contact:


Naomi Saxon | Tel: +44 (0) 7779 490 225 E:


​11.0 Changes to our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

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